Please contact Synovus regarding accounting, internal accounting controls or auditing matters, or to the non-management members of the Board of Directors or the Audit Committee.  You may direct your communication to a particular director, including our Independent Lead Director.

• Complaints relating to Synovus’ accounting, internal accounting controls or auditing matters will be referred to Synovus’ Audit Committee.
• Other concerns will be referred to the Independent Lead Director on behalf of the non-management directors of Synovus’ Board.
• If a particular director is named, the communication will also be referred to that director.
• All complaints and concerns will be received and processed by the Synovus General Counsel’s Office pursuant to procedures approved by the independent members of Synovus' Board.
• You can report your concerns anonymously or confidentially.
• The Board has requested that certain items that are unrelated to its duties and responsibilities be excluded, such as: business solicitations or advertisements; junk mail and mass mailings; resumes and other forms of job inquiries; spam; and surveys. In addition, material that is unduly hostile, threatening, illegal or similarly unsuitable will be excluded. Any communication that is filtered out is made available to any director upon request.